At Mercteil Auto, every vehicle tells a story of precision engineering, timeless craftsmanship, and road-dominating performance. We are more than just a service centre — we are a sanctuary where Mercedes-Benz and other continental marques are meticulously maintained, restored, and elevated.
Founded on a deep respect for automotive mastery and an uncompromising commitment to quality, Mercteil Auto has earned its reputation as one of Malaysia’s most trusted names in premium vehicle servicing.
With close to a decade of expertise, two purpose-built branches, and a clientele ranging from luxury car owners to corporate fleets, our philosophy remains clear:
“Excellence is not an option. It is the only standard.”
VISION
To be Malaysia’s most trusted independent Mercedes-Benz specialist — where dealer-grade expertise meets personalised, precision-driven automotive care.
We envision a future where every Mercedes-Benz owner — from daily drivers to AMG enthusiasts and corporate fleets — enjoys access to world-class servicing, uncompromising craftsmanship, and transparent customer care, all without the limitations of traditional dealership barriers.
MISSION
- Precision in Every Bolt
Deliver service standards that not only mirror but surpass authorised dealerships — through continuous upskilling, cutting-edge diagnostics, and uncompromising attention to detail.
- People-First Philosophy
Build lasting relationships by treating every customer as part of the Mercteil family — with honesty, transparency, and genuine automotive passion.
- Tailored Solutions for Every Drive
Provide personalised servicing that caters to the unique needs of individual owners, AMG performance enthusiasts, and corporate fleets alike.
- Future-Ready Expertise
Stay ahead of evolving automotive technologies — from hybrid and electric systems to advanced driver-assist features — ensuring vehicles remain future-proof and impeccably maintained.
- Elevating Independent Automotive Care
Set a new benchmark for independent Mercedes-Benz workshops in Malaysia by blending factory-trained expertise with flexibility, affordability, and boutique-level service.
FOUNDERS
Mercteil Auto was founded by two brothers — Mr. Tham Kai Ann and Mr. Tham Kai Long — whose expertise is deeply rooted in the legacy of Mercedes-Benz itself.
Both brothers are proud graduates of the prestigious Mercedes-Benz Apprentice Programme, where they mastered the intricacies of German automotive engineering under factory-certified training. Following their graduation, they dedicated significant parts of their careers to Mercedes-Benz Malaysia, gaining hands-on experience with the latest models, flagship AMGs, and legacy vehicles alike.
- Kai Ann is renowned for his precision mechanical craftsmanship and unparalleled mastery of AMG high-performance engines.
- Kai Long complements this with specialist knowledge in advanced diagnostics, electrical systems, and customer relations.
Together, their combined Mercedes-Benz pedigree forms the backbone of Mercteil Auto — a service centre where dealer-grade expertise meets personalised, meticulous care.
Their philosophy remains unwavering:
“Every car is serviced as if it were our own, every customer treated as part of the Mercteil family.”
BOOK YOUR SERVICE TODAY
With quality parts to meet every budget, friendly staff trained to make your visit informative and hassle free.